Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Creating the Conditions for Safe Prescribing
Framework24 September 2026 45 minute readA framework for expanding independent prescribing in community pharmacy. Developed in partnership with the National Pharmacy Association, Thiscovery and Q.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Spread and adoption
- Systems change
- Quality of care
- Person-centred care
- Services
- Primary care
- Neighbourhood health
Downloads-
PDF 1.8 MB 43 pages
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Energising mental health crisis support and co-production in Yorkshire
Case study12 December 2025 6 minute readQ member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.
Topics- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Patient experience
- Services
- Mental health
- Neighbourhood health
- Urgent and emergency care
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Maternity, perinatal and neonatal quality improvement resources
Toolkit27 November 2025 3 minute readA collection of resources, articles and groups on QI through the lens of maternity, perinatal and neonatal services.
Topics- Improvement and innovation
- Spread and adoption
- Services
- Maternity and neo-natal
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Creating a thriving community hospitals network
Case study6 June 2025 6 minute readHow the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Networking
- Services
- Community services
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Black Maternity Matters delivers safer maternity care for Black mothers
Case study7 April 2025 7 minute readLearn how the Black Maternity Matters collaborative co-produced a QI approach to reduce inequitable maternity outcomes.
Topics- Improvement and innovation
- Patient and public involvement
- Spread and adoption
- Quality of care
- Clinical effectiveness
- Health equity
- Patient experience
- Patient safety
- Person-centred care
- Services
- Maternity and neo-natal
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Kidney Essentials: co-design to improve patient information
Case study3 March 2025 6 minute readRoyal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.
Topics- Digital and data
- Improvement and innovation
- Co-production
- Quality of care
- Patient experience
- Person-centred care
- Services
- Acute care
- Community services
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Remote monitoring of kidney function
Guide6 June 2024 2 minute readHow remote monitoring devices can be designed and deployed to maximise staff and patient trust and confidence.
Topics- Digital and data
- Digital technology
- Health sector challenges
- Long-term conditions
- Quality of care
- Patient experience
- Patient safety
- Services
- Acute care
Downloads-
PDF 6.0 MB 20 pages 19 minute read
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How-to guide: the Bedside Learning Coordinator role
Guide8 August 2023 2 minute readSupport staff and organisations in health and care to implement the Bedside Learning Coordinator (BLC) role with this range of resources from UCL Partners.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Process improvement
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Urgent and emergency care