System Improvement Support

A high-impact, tailored service that equips health and care leaders, their teams and stakeholders to drive large-scale, sustainable change quickly and collaboratively.

Using our co-developed strategic decision-making tool, the Cross-System Improvement Framework, and expert facilitation, we help leaders:

• Build shared understanding across system partners.
• Co-create realistic, strategic plans for priority service areas or issues.
• Support leaders to innovate, design and deliver effective interventions for system-wide improvement.
• Learn from successful approaches across the UK.

This service is delivered in partnership with The NHS Alliance.

Contact us about our services

We designed and delivered a programme to support system-wide cardiovascular disease (CVD) prevention across West Yorkshire and Birmingham and Solihull (BSOL) ICBs.

Using our Cross-System Improvement Framework, we aimed to create a shared understanding of CVD prevention, clarify the leadership role of ICBs, and build collective commitment to scaling effective practice.

We ran two facilitated workshops and surfaced insights which created protected space for multidisciplinary teams to reflect on their progress, explore shared challenges and identify collaboration opportunities. The work has contributed to tangible system impact, including reinforcing national lipid management guidance across primary care in West Yorkshire, and timely input into BSOL’s consultation process.

We’re excited about the potential for this type of work to support collaborative care closer to home and the implementation of the 10-year plan.