Opinion pieces

Q member Mani Dhesi explains how radically redesigning patient care pathways for community settings can both improve the patient experience and free up valuable clinical time in secondary care.

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  Mani Dhesi

Katie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.

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  Spela Godec
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  Katie Clarke-Day

Five lessons teams participating in Q Lab learned about engaging stakeholders in their work to reduce waits.

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  Spela Godec

Q member and physiotherapist Jo Kitchen reflects on a Q lunch and learn event on Community Appointment Days.

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  Joanna Kitchen

Mid-way into their projects, we’re finding common themes in approaches to improving equity while tackling delays across a huge range of patients and conditions.

• The Team

Q Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.

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  Clare Smith

Miles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.

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  Miles Sibley

Highlights from Q’s first Lab on how patients and staff can collaborate on ways to reduce waits for elective care.

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  Spela Godec
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  Sarah Rae

Read about using Lean principles to manage patient flow at a GP surgery handling longer term and urgent demand

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  Christopher Weatherburn