Opinion pieces

What if we set up a quality framework with patients and staff that used positive feedback to improve morale and model the social behaviours we want to reinforce in health and care settings?

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  Gemma Crossingham

Read about how pscychology is being deployed as a quality improvement tool.

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  Rachel Trask
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  Benna Waites

Three Q members – Isabel Ho, Esther Hall and Carl Davies – describe the unique ways in which they connect staff and empower change as system conveners across health and social care.

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  Tanya Royer

Read about the Psychology for Improvememnt (P4I) approach and watch a recording of a session with Kate Hilton.

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  Samuel Thornton

Read about how Q is approaching racial inequality and improvement and actions we can all consider to address this.

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  Tarnia Mason

Learn how health and care organisations are enabling change through adaptive spaces with insights from our Q groups.

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  Diane Ketley
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  Matthew Mezey
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  Gareth Evans

Q member, Hesham Abdalla, discusses the light shone by COVID-19 on inequalities within health and care, and Hexitime’s new campaign to support health care staff from ethnic minority communities.

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  Hesham Abdalla

Q member Graham Hinchcliffe shares seven steps for CQC action planning in health and care, drawing on his time successfully managing this process in multiple NHS trusts.

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  Graham Hinchcliffe

Gain insights from the pace of change in NHS Scotland over the past decade and the move to digital services in light of the pandemic.

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  Maimie Thompson

Gain insights from the pace of change in NHS Scotland over the past decade and how the pandemic made the seemingly impossible, possible.

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  Maimie Thompson