Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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The case for building a Quality Management System
14 January 2020 6 minute readFredrik Johansson joined a Q Visit to Health Improvement Scotland (HIS) to learn about their work in developing a national quality management system and how this could help deliver high-quality care.
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Freddie Johansson
Topics- Improvement and innovation
- Complexity
- Improvement capability
- Process improvement
- Systems change
- Leadership and management
- Management systems
- Quality of care
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