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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

24 results
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  • Energising mental health crisis support and co-production in Yorkshire

    Case study
    12 December 2025 
    6 minute read 

    Q member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.

    Topics
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Quality of care
    • Patient experience
    • Services
    • Mental health
    • Neighbourhood health
    • Urgent and emergency care
  • Addressing health inequalities to reduce missed appointments

    Case study
    28 October 2025 
    4 minute read 

    Teams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.

    Topics
    • Digital and data
    • Analytics and data
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Process improvement
    • Quality of care
    • Patient experience
  • Patients were at risk from delays receiving head and neck cancer diagnoses. This project reduced patients’ time to diagnosis from an average of 62 days to 28 days.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Quality of care
    • Timeliness and efficiency
  • This project aimed to reduce the waiting times for patients living with complex pain management needs to access elective surgery safely and appropriately.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Long-term conditions
    • Quality of care
    • Timeliness and efficiency
  • An initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Health and prevention
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Spread and adoption
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Children and young people
  • Podcasts: Sharing others’ stories of improvement

    Podcast
    17 September 2025 
    2 minute read 

    Here we share a selection of podcasts from some of those exploring improvement in health and care.

    Topics
    • Health sector challenges
    • Improvement and innovation
    • Leadership and management
    • Quality of care
  • AI and quality improvement resources

    Toolkit
    22 August 2025 
    4 minute read 

    A collection of resources, articles and groups on AI and quality improvement.

    Topics
    • Improvement and innovation
    • Spread and adoption
    • Quality of care
  • Blackpool Teaching Hospitals NHS Foundation Trust has empowered frontline staff to improve patient safety with a dashboard that brings safety metrics into one place.

    Topics
    • Improvement and innovation
    • Systems change
    • Leadership and management
    • Management systems
    • Quality of care
    • Patient safety
  • Exploring what it means to work with a sense of joy

    Case study
    30 April 2025 
    4 minute read 

    The Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.

    Topics
    • Improvement and innovation
    • Improvement culture
    • Leadership and management
    • Leadership
    • Organisational development
    • Workforce and people
    • Quality of care
  • Partnering with patients on ways to improve care before treatment

    Case study
    23 April 2025 
    5 minute read 

    The first national forum for perioperative and prehabilitation care is looking at ways to better support patients before, during and following their treatment.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Health and prevention
    • Long-term conditions
    • Improvement and innovation
    • Innovation
    • Patient and public involvement
    • Systems change
    • Quality of care
    • Patient experience
    • Person-centred care
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