Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
-
Creating the Conditions for Safe Prescribing
Framework24 September 2026 45 minute readA framework for expanding independent prescribing in community pharmacy. Developed in partnership with the National Pharmacy Association, Thiscovery and Q.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Spread and adoption
- Systems change
- Quality of care
- Person-centred care
- Services
- Primary care
- Neighbourhood health
Downloads-
PDF 1.8 MB 43 pages
-
Relational Services Resources
Toolkit9 June 2026 11 minute readA collection of resources, articles, webinar recordings and ways to connect with others to support more person-centred, learning-focused approaches to care and system improvement.
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Person-centred care
Downloads-
Project reportReforming from the inside outDOCX 76.5 KB 11 pages 18 minute read
-
-
PPTX 4.0 MB 5 pages
-
Energising mental health crisis support and co-production in Yorkshire
Case study12 December 2025 6 minute readQ member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.
Topics- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Patient experience
- Services
- Mental health
- Neighbourhood health
- Urgent and emergency care
-
Addressing health inequalities to reduce missed appointments
Case study28 October 2025 4 minute readTeams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Patient experience
-
Timelier diagnoses for head and neck cancer patients through improved cancer pathway journeys
Case study14 October 2025 6 minute readPatients were at risk from delays receiving head and neck cancer diagnoses. This project reduced patients’ time to diagnosis from an average of 62 days to 28 days.
Topics- Health sector challenges
- Access and waiting times
- Quality of care
- Timeliness and efficiency
-
Reducing surgical waiting times for people with complex pain management needs
Case study8 October 2025 6 minute readThis project aimed to reduce the waiting times for patients living with complex pain management needs to access elective surgery safely and appropriately.
Topics- Health sector challenges
- Access and waiting times
- Long-term conditions
- Quality of care
- Timeliness and efficiency
-
Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
-
Podcasts: Sharing others’ stories of improvement
Podcast17 September 2025 3 minute readHere we share a selection of podcasts from some of those exploring improvement in health and care.
Topics- Health sector challenges
- Improvement and innovation
- Leadership and management
- Quality of care
-
AI and quality improvement resources
Toolkit22 August 2025 4 minute readA collection of resources, articles and groups on AI and quality improvement.
Topics- Improvement and innovation
- Spread and adoption
- Quality of care
-
Improving patient safety with the Blackpool Safety Barometer virtual dashboard
Case study21 May 2025 5 minute readBlackpool Teaching Hospitals NHS Foundation Trust has empowered frontline staff to improve patient safety with a dashboard that brings safety metrics into one place.
Topics- Improvement and innovation
- Systems change
- Leadership and management
- Management systems
- Quality of care
- Patient safety