Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Cross-System Improvement Framework
Framework29 May 2026 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Health sector challenges
- Integration
- Improvement and innovation
- Collaboration
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
- Organisational development
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ToolkitQ Conversation ToolkitPDF 2.9 MB -
ToolkitQ Conversation ToolkitPDF 2.9 MB
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Diabetes care and quality improvement
Guide15 April 2026 3 minute readInformation about the latest NICE guidance for managing type 2 diabetes and a collection of resources and articles curated for anyone with an interest in improvement and shifts in diabetes care.
Topics- Improvement and innovation
Downloads-
PDF 3.2 MB 31 pages
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Energising mental health crisis support and co-production in Yorkshire
Case study12 December 2025 6 minute readQ member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.
Topics- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Patient experience
- Services
- Mental health
- Neighbourhood health
- Urgent and emergency care
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Maternity, perinatal and neonatal quality improvement resources
Toolkit27 November 2025 3 minute readA collection of resources, articles and groups on QI through the lens of maternity, perinatal and neonatal services.
Topics- Improvement and innovation
- Spread and adoption
- Services
- Maternity and neo-natal
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Addressing health inequalities to reduce missed appointments
Case study28 October 2025 4 minute readTeams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Patient experience
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Podcasts: Sharing others’ stories of improvement
Podcast17 September 2025 2 minute readHere we share a selection of podcasts from some of those exploring improvement in health and care.
Topics- Health sector challenges
- Improvement and innovation
- Leadership and management
- Quality of care
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AI and quality improvement resources
Toolkit22 August 2025 4 minute readA collection of resources, articles and groups on AI and quality improvement.
Topics- Improvement and innovation
- Spread and adoption
- Quality of care
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Writing a compelling business case for improvement and innovation: top tips
Guide20 August 2025 4 minute readDrawing on real-life experience, this resource outlines things to think about when crafting a business case that stands out – including the key elements and how to garner support.
Topics- Improvement and innovation
- Leadership and management