Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Creating the Conditions for Safe Prescribing
Framework24 September 2026 45 minute readA framework for expanding independent prescribing in community pharmacy. Developed in partnership with the National Pharmacy Association, Thiscovery and Q.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Spread and adoption
- Systems change
- Quality of care
- Person-centred care
- Services
- Primary care
- Neighbourhood health
Downloads-
PDF 1.8 MB 43 pages
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Enablers and barriers to whole system cardiovascular disease prevention
Project report16 July 2026 1 minute readWith our System Improvement Support, three ICBs worked together to identify the enablers and barriers to whole system cardiovascular disease prevention.
Topics- Health sector challenges
- Health and prevention
- Improvement and innovation
- Collaboration
- Systems change
Downloads-
PDF 207.9 KB 15 pages
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Cross-System Improvement Framework
Framework29 May 2026 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Health sector challenges
- Integration
- Improvement and innovation
- Collaboration
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
- Organisational development
Downloads-
ToolkitQ Conversation ToolkitPDF 2.9 MB
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ToolkitQ Conversation ToolkitPDF 2.9 MB
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PDF 496.6 KB
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Addressing health inequalities to reduce missed appointments
Case study28 October 2025 4 minute readTeams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Patient experience
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Timelier diagnoses for head and neck cancer patients through improved cancer pathway journeys
Case study14 October 2025 6 minute readPatients were at risk from delays receiving head and neck cancer diagnoses. This project reduced patients’ time to diagnosis from an average of 62 days to 28 days.
Topics- Health sector challenges
- Access and waiting times
- Quality of care
- Timeliness and efficiency
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Reducing surgical waiting times for people with complex pain management needs
Case study8 October 2025 6 minute readThis project aimed to reduce the waiting times for patients living with complex pain management needs to access elective surgery safely and appropriately.
Topics- Health sector challenges
- Access and waiting times
- Long-term conditions
- Quality of care
- Timeliness and efficiency
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Podcasts: Sharing others’ stories of improvement
Podcast17 September 2025 3 minute readHere we share a selection of podcasts from some of those exploring improvement in health and care.
Topics- Health sector challenges
- Improvement and innovation
- Leadership and management
- Quality of care
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Creating a thriving community hospitals network
Case study6 June 2025 6 minute readHow the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Networking
- Services
- Community services