Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Addressing health inequalities to reduce missed appointments
Case study28 October 2025 4 minute readTeams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Patient experience
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Timelier diagnoses for head and neck cancer patients through improved cancer pathway journeys
Case study14 October 2025 6 minute readPatients were at risk from delays receiving head and neck cancer diagnoses. This project reduced patients’ time to diagnosis from an average of 62 days to 28 days.
Topics- Health sector challenges
- Access and waiting times
- Quality of care
- Timeliness and efficiency
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Reducing surgical waiting times for people with complex pain management needs
Case study8 October 2025 6 minute readThis project aimed to reduce the waiting times for patients living with complex pain management needs to access elective surgery safely and appropriately.
Topics- Health sector challenges
- Access and waiting times
- Long-term conditions
- Quality of care
- Timeliness and efficiency
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Podcasts: Sharing others’ stories of improvement
Podcast17 September 2025 2 minute readHere we share a selection of podcasts from some of those exploring improvement in health and care.
Topics- Health sector challenges
- Improvement and innovation
- Leadership and management
- Quality of care
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Creating a thriving community hospitals network
Case study6 June 2025 6 minute readHow the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Networking
- Services
- Community services
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Partnering with patients on ways to improve care before treatment
Case study23 April 2025 5 minute readThe first national forum for perioperative and prehabilitation care is looking at ways to better support patients before, during and following their treatment.
Topics- Health sector challenges
- Access and waiting times
- Health and prevention
- Long-term conditions
- Improvement and innovation
- Innovation
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
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Putting the power of data to work for patients
Case study12 March 2025 5 minute readA team of researchers and clinicians is helping analysts and decision makers in in the NHS to realise the power of data through statistical process control.
Topics- Digital and data
- Analytics and data
- Measurement for improvement
- Health sector challenges
- Access and waiting times
- Productivity
- Improvement and innovation
- Process improvement
- Quality of care
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Accessible venue checklist
Template6 March 2025 1 minute readIf you’ve got an in-person event coming up, use this list to assess how accessible the venue is.
Topics- Health sector challenges
- Equity, diversity and inclusion
- Improvement and innovation
- Collaboration
- Networking
Downloads-
TemplateQ Accessible venue checklistDOCX 182.5 KB 2 pages 1 minute read