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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

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  • Addressing health inequalities to reduce missed appointments

    Case study
    28 October 2025 
    4 minute read 

    Teams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.

    Topics
    • Digital and data
    • Analytics and data
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Process improvement
    • Quality of care
    • Patient experience
  • Using virtual QI games to boost learning

    Case study
    1 May 2025 
    5 minute read 

    How the gamification of training can engage staff and boost improvement capacity in health and care.

    Topics
    • Digital and data
    • Analytics and data
    • Digital technology
    • Improvement and innovation
    • Innovation
  • Putting the power of data to work for patients

    Case study
    12 March 2025 
    5 minute read 

    A team of researchers and clinicians is helping analysts and decision makers in in the NHS to realise the power of data through statistical process control.

    Topics
    • Digital and data
    • Analytics and data
    • Measurement for improvement
    • Health sector challenges
    • Access and waiting times
    • Productivity
    • Improvement and innovation
    • Process improvement
    • Quality of care
  • Kidney Essentials: co-design to improve patient information

    Case study
    3 March 2025 
    6 minute read 

    Royal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.

    Topics
    • Digital and data
    • Improvement and innovation
    • Co-production
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Acute care
    • Community services
  • Using Lean to redesign pathways

    Case study
    29 August 2024 
    4 minute read 

    Applying learning from Lean improvement training to streamline paediatric care pathways.

    Topics
    • Digital and data
    • Digital technology
    • Measurement for improvement
    • Health sector challenges
    • Integration
    • Improvement and innovation
    • Improvement research and evaluation
  • Embedding analytics to improve inpatient flow

    Case study
    29 August 2024 
    4 minute read 

    Developing organisational data capability to increase productivity and improve experience.

    Topics
    • Digital and data
    • Analytics and data
    • Health sector challenges
    • Productivity
    • Leadership and management
    • Workforce and people
    • Quality of care
    • Timeliness and efficiency
  • Remote monitoring of kidney function

    Guide
    6 June 2024 
    2 minute read 

    How remote monitoring devices can be designed and deployed to maximise staff and patient trust and confidence.

    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Long-term conditions
    • Quality of care
    • Patient experience
    • Patient safety
    • Services
    • Acute care
    Downloads
  • Do remote consultations reduce greenhouse gas emissions?

    Guide
    9 February 2022 
    4 minute read 

    Q member Inge Steinbach from the Centre for Sustainable Healthcare introduces a tool for calculating their carbon footprint.

    Topics
    • Digital and data
    • Analytics and data
    • Health sector challenges
    • Productivity
    • Improvement and innovation
    • Spread and adoption
    • Systems change
  • Futures and Foresight

    Guide
    11 May 2021 
    2 minute read 

    The following guide provides an overview of some of the tools and models from futures and foresight.

    Topics
    • Digital and data
    • Measurement for improvement
    • Improvement and innovation
    • Complexity
    • Improvement capability
    • Improvement research and evaluation
    • Systems change
    Downloads
  • Designing virtual workshops

    Toolkit
    18 September 2020 
    3 minute read 

    We have developed a checklist for things to consider when planning and delivering virtual workshops, drawing on our knowledge and experience in the Q team.

    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Equity, diversity and inclusion
    • Productivity
    • Improvement and innovation
    • Collaboration
    • Innovation
    • Networking
    Downloads
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