Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
-
Addressing health inequalities to reduce missed appointments
Case study28 October 2025 4 minute readTeams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Patient experience
-
Using virtual QI games to boost learning
Case study1 May 2025 5 minute readHow the gamification of training can engage staff and boost improvement capacity in health and care.
Topics- Digital and data
- Analytics and data
- Digital technology
- Improvement and innovation
- Innovation
-
Putting the power of data to work for patients
Case study12 March 2025 5 minute readA team of researchers and clinicians is helping analysts and decision makers in in the NHS to realise the power of data through statistical process control.
Topics- Digital and data
- Analytics and data
- Measurement for improvement
- Health sector challenges
- Access and waiting times
- Productivity
- Improvement and innovation
- Process improvement
- Quality of care
-
Kidney Essentials: co-design to improve patient information
Case study3 March 2025 6 minute readRoyal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.
Topics- Digital and data
- Improvement and innovation
- Co-production
- Quality of care
- Patient experience
- Person-centred care
- Services
- Acute care
- Community services
-
Using Lean to redesign pathways
Case study29 August 2024 4 minute readApplying learning from Lean improvement training to streamline paediatric care pathways.
Topics- Digital and data
- Digital technology
- Measurement for improvement
- Health sector challenges
- Integration
- Improvement and innovation
- Improvement research and evaluation
-
Embedding analytics to improve inpatient flow
Case study29 August 2024 4 minute readDeveloping organisational data capability to increase productivity and improve experience.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Productivity
- Leadership and management
- Workforce and people
- Quality of care
- Timeliness and efficiency
-
Remote monitoring of kidney function
Guide6 June 2024 2 minute readHow remote monitoring devices can be designed and deployed to maximise staff and patient trust and confidence.
Topics- Digital and data
- Digital technology
- Health sector challenges
- Long-term conditions
- Quality of care
- Patient experience
- Patient safety
- Services
- Acute care
Downloads-
PDF 6.0 MB 20 pages 19 minute read
-
Do remote consultations reduce greenhouse gas emissions?
Guide9 February 2022 4 minute readQ member Inge Steinbach from the Centre for Sustainable Healthcare introduces a tool for calculating their carbon footprint.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Productivity
- Improvement and innovation
- Spread and adoption
- Systems change
-
Futures and Foresight
Guide11 May 2021 2 minute readThe following guide provides an overview of some of the tools and models from futures and foresight.
Topics- Digital and data
- Measurement for improvement
- Improvement and innovation
- Complexity
- Improvement capability
- Improvement research and evaluation
- Systems change
Downloads-
PDF 595.5 KB 13 pages 5 minute read
-
Designing virtual workshops
Toolkit18 September 2020 3 minute readWe have developed a checklist for things to consider when planning and delivering virtual workshops, drawing on our knowledge and experience in the Q team.
Topics- Digital and data
- Digital technology
- Health sector challenges
- Equity, diversity and inclusion
- Productivity
- Improvement and innovation
- Collaboration
- Innovation
- Networking
Downloads-
PDF 354.6 KB 9 pages 5 minute read -
ToolkitVirtual meetings checklist 12DOCX 98.5 KB 3 pages 1 minute read