Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
-
Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
-
Partnering with patients on ways to improve care before treatment
Case study23 April 2025 5 minute readThe first national forum for perioperative and prehabilitation care is looking at ways to better support patients before, during and following their treatment.
Topics- Health sector challenges
- Access and waiting times
- Health and prevention
- Long-term conditions
- Improvement and innovation
- Innovation
- Patient and public involvement
- Systems change
- Quality of care
- Patient experience
- Person-centred care
-
Black Maternity Matters delivers safer maternity care for Black mothers
Case study7 April 2025 7 minute readLearn how the Black Maternity Matters collaborative co-produced a QI approach to reduce inequitable maternity outcomes.
Topics- Improvement and innovation
- Patient and public involvement
- Spread and adoption
- Quality of care
- Clinical effectiveness
- Health equity
- Patient experience
- Patient safety
- Person-centred care
- Services
- Maternity and neo-natal
-
Kidney Essentials: co-design to improve patient information
Case study3 March 2025 6 minute readRoyal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.
Topics- Digital and data
- Improvement and innovation
- Co-production
- Quality of care
- Patient experience
- Person-centred care
- Services
- Acute care
- Community services
-
How-to guide: the Bedside Learning Coordinator role
Guide8 August 2023 2 minute readSupport staff and organisations in health and care to implement the Bedside Learning Coordinator (BLC) role with this range of resources from UCL Partners.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Process improvement
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Urgent and emergency care