Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Connecting innovation, research and improvement across the health and care system
Case study23 June 2026 6 minute readQ member Gemma Kierczuk shares learning from a Supporting Q Connections funded project which brought together innovation, research and improvement across the Humber and North Yorkshire.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement culture
- Improvement research and evaluation
- Innovation
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Leading system level change in health and care: Learning from the Northern Triangle
Project report16 June 2026 2 minute readLearn from the lived experience of system leaders and consider what it takes to deliver meaningful change at scale and across boundaries.
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Improvement research and evaluation
- Spread and adoption
- Systems change
- Leadership and management
- Leadership
Downloads-
PDF 2.1 MB 77 pages
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Relational Services Resources
Toolkit9 June 2026 10 minute readA collection of resources, articles, webinar recordings and ways to connect with others to support more person-centred, learning-focused approaches to care and system improvement.
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Person-centred care
Downloads-
Project reportReforming from the inside outDOCX 76.5 KB 11 pages 18 minute read -
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PPTX 4.0 MB 5 pages
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Cross-System Improvement Framework
Framework29 May 2026 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Health sector challenges
- Integration
- Improvement and innovation
- Collaboration
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
- Organisational development
Downloads-
ToolkitQ Conversation ToolkitPDF 2.9 MB -
ToolkitQ Conversation ToolkitPDF 2.9 MB -
PDF 496.6 KB
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Exploring what it means to work with a sense of joy
Case study30 April 2025 4 minute readThe Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.
Topics- Improvement and innovation
- Improvement culture
- Leadership and management
- Leadership
- Organisational development
- Workforce and people
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Nurturing and weaving networks
Toolkit25 May 2024 2 minute readTools, ideas and resources to help support people working in health and care improvement with working across multiple networks.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement capability
- Improvement culture
- Networking
Downloads-
FrameworkCuriosity poster – a first stepPDF 410.8 KB 1 page 1 minute read -
PDF 4.2 MB 23 pages 20 minute read -
PDF 13.3 MB 92 pages 81 minute read
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Improvement Collaborative Handbook
Toolkit16 October 2023 2 minute readTools to successfully lead, plan and implement an improvement collaborative to improve the safety and quality of health care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
- Leadership and management
- Workforce and people
Downloads-
PDF 7.8 MB 59 pages 74 minute read
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Quality Management Systems webinar series
Guide20 June 2023 3 minute readWatch the recordings from our two sets of webinars exploring Quality Management Systems (QMS) in health and care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Leadership and management
- Management systems
- Quality of care