Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Harnessing peer learning and networking to unlock system change
Case study5 October 2026 6 minute readEvidence shows peer learning and collaboration can enable ideas and culture to shift, and to create change in complex systems. But what does it take to do this well in the real-world?
Topics- Improvement and innovation
- Improvement culture
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Creating a culture of continuous improvement: a system level QI network
Case study2 September 2026 8 minute readFind out how Hertfordshire and West Essex ICB, established a system-wide Quality Improvement Network which supported learning, built capability, and created a social movement for improvement.
Topics- Improvement and innovation
- Improvement capability
- Improvement culture
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Connecting innovation, research and improvement across the health and care system
Case study23 June 2026 6 minute readQ member Gemma Kierczuk shares learning from a Supporting Q Connections funded project which brought together innovation, research and improvement across the Humber and North Yorkshire.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement culture
- Improvement research and evaluation
- Innovation
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Leading system level change in health and care: Learning from the Northern Triangle
Project report16 June 2026 2 minute readLearn from the lived experience of system leaders and consider what it takes to deliver meaningful change at scale and across boundaries.
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Improvement research and evaluation
- Spread and adoption
- Systems change
- Leadership and management
- Leadership
Downloads-
PDF 1.7 MB 79 pages
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Relational Services Resources
Toolkit9 June 2026 11 minute readA collection of resources, articles, webinar recordings and ways to connect with others to support more person-centred, learning-focused approaches to care and system improvement.
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Patient and public involvement
- Process improvement
- Quality of care
- Patient experience
- Person-centred care
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Project reportReforming from the inside outDOCX 76.5 KB 11 pages 18 minute read -
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PPTX 4.0 MB 5 pages
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Cross-System Improvement Framework
Framework29 May 2026 10 minute readPlan and deliver large-scale health and care improvements across systems with this detailed framework developed in collaboration with sector leaders and aligned with NHS IMPACT.
Topics- Health sector challenges
- Integration
- Improvement and innovation
- Collaboration
- Complexity
- Flow
- Improvement culture
- Process improvement
- Systems change
- Leadership and management
- Leadership
- Organisational development
Downloads-
ToolkitQ Conversation ToolkitPDF 2.9 MB -
ToolkitQ Conversation ToolkitPDF 2.9 MB -
PDF 496.6 KB
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Exploring what it means to work with a sense of joy
Case study30 April 2025 4 minute readThe Joy in Work project aimed to enhance the fulfilment of health care staff through virtual sessions on quality improvement, collaboration, and work-life balance.
Topics- Improvement and innovation
- Improvement culture
- Leadership and management
- Leadership
- Organisational development
- Workforce and people
- Quality of care
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Reawakening Q’s coaching for improvement group
Case study29 April 2025 4 minute readUsing a high-impact engagement programme approach with a focus on member experience, this Q team has reinvigorated Q’s Coaching Improvement group
Topics- Improvement and innovation
- Improvement culture
- Spread and adoption
- Leadership and management
- Leadership
- Management systems
- Organisational development
- Workforce and people
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Nurturing and weaving networks
Toolkit25 May 2024 2 minute readTools, ideas and resources to help support people working in health and care improvement with working across multiple networks.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement capability
- Improvement culture
- Networking
Downloads-
FrameworkCuriosity poster – a first stepPDF 410.8 KB 1 page 1 minute read -
PDF 4.2 MB 23 pages 20 minute read -
PDF 13.3 MB 92 pages 81 minute read