Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Creating a thriving community hospitals network
Case study6 June 2025 6 minute readHow the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Networking
- Services
- Community services
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Accessible venue checklist
Template6 March 2025 1 minute readIf you’ve got an in-person event coming up, use this list to assess how accessible the venue is.
Topics- Health sector challenges
- Equity, diversity and inclusion
- Improvement and innovation
- Collaboration
- Networking
Downloads-
TemplateQ Accessible venue checklistDOCX 182.5 KB 2 pages 1 minute read
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Creative approaches to problem solving
Toolkit5 September 2024 2 minute readQ’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Collaboration
- Complexity
- Improvement capability
- Process improvement
- Systems change
Downloads-
PDF 3.2 MB 30 pages 29 minute read
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Developing system-wide improvement approaches
Framework29 August 2024 3 minute readFive simple principles for working across local systems to develop shared improvement approaches for health and care.
Topics- Improvement and innovation
- Collaboration
- Complexity
- Improvement culture
- Spread and adoption
- Systems change
- Leadership and management
- Management systems
- Workforce and people
Downloads-
PDF 907.2 KB 1 page 1 minute read
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Local system collaboration to address care backlogs
Case study29 August 2024 7 minute readImplementing new pathways with advice and guidance and enhanced perioperative care in Birmingham and Solihull.
Topics- Improvement and innovation
- Collaboration
- Innovation
- Networking
- Quality of care
- Patient experience
- Timeliness and efficiency
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Nurturing and weaving networks
Toolkit25 May 2024 2 minute readTools, ideas and resources to help support people working in health and care improvement with working across multiple networks.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement capability
- Improvement culture
- Networking
Downloads-
FrameworkCuriosity poster – a first stepPDF 410.8 KB 1 page 1 minute read -
PDF 4.2 MB 23 pages 20 minute read -
PDF 13.3 MB 92 pages 81 minute read
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Members come together to learn, connect and act
Toolkit20 November 2023 4 minute readAt Q’s community event in October, members from across the UK and Ireland gathered to discussed how improvement is evolving to meet health and care challenges.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Collaboration
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Improvement Collaborative Handbook
Toolkit16 October 2023 2 minute readTools to successfully lead, plan and implement an improvement collaborative to improve the safety and quality of health care.
Topics- Improvement and innovation
- Collaboration
- Improvement capability
- Improvement culture
- Process improvement
- Spread and adoption
- Leadership and management
- Workforce and people
Downloads-
PDF 7.8 MB 59 pages 74 minute read