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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

18 results
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  • An initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Health and prevention
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Spread and adoption
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Children and young people
  • Transforming urology pathways to improve care and reduce delays

    Case study
    18 September 2025 
    6 minute read 

    A new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Collaboration
    • Flow
    • Innovation
    • Spread and adoption
    • Services
    • Community services
    • Primary care
  • Creating a thriving community hospitals network

    Case study
    6 June 2025 
    6 minute read 

    How the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.

    Topics
    • Health sector challenges
    • COVID-19 and recovery
    • Improvement and innovation
    • Collaboration
    • Networking
    • Services
    • Community services
  • Accessible venue checklist

    Template
    6 March 2025 
    1 minute read 

    If you’ve got an in-person event coming up, use this list to assess how accessible the venue is.

    Topics
    • Health sector challenges
    • Equity, diversity and inclusion
    • Improvement and innovation
    • Collaboration
    • Networking
    Downloads
  • Creative approaches to problem solving

    Toolkit
    5 September 2024 
    2 minute read 

    Q’s toolkit of 25 tried-and-tested methods for creative collaboration and problem-solving.

    Topics
    • Health sector challenges
    • Productivity
    • Improvement and innovation
    • Collaboration
    • Complexity
    • Improvement capability
    • Process improvement
    • Systems change
    Downloads
  • Developing system-wide improvement approaches

    Framework
    29 August 2024 
    3 minute read 

    Five simple principles for working across local systems to develop shared improvement approaches for health and care.

    Topics
    • Improvement and innovation
    • Collaboration
    • Complexity
    • Improvement culture
    • Spread and adoption
    • Systems change
    • Leadership and management
    • Management systems
    • Workforce and people
    Downloads
  • Local system collaboration to address care backlogs

    Case study
    29 August 2024 
    7 minute read 

    Implementing new pathways with advice and guidance and enhanced perioperative care in Birmingham and Solihull.

    Topics
    • Improvement and innovation
    • Collaboration
    • Innovation
    • Networking
    • Quality of care
    • Patient experience
    • Timeliness and efficiency
  • Nurturing and weaving networks

    Toolkit
    25 May 2024 
    2 minute read 

    Tools, ideas and resources to help support people working in health and care improvement with working across multiple networks.

    Topics
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Improvement capability
    • Improvement culture
    • Networking
    Downloads
  • Members come together to learn, connect and act

    Toolkit
    20 November 2023 
    4 minute read 

    At Q’s community event in October, members from across the UK and Ireland gathered to discussed how improvement is evolving to meet health and care challenges.

    Topics
    • Health sector challenges
    • Productivity
    • Improvement and innovation
    • Collaboration
  • Improvement Collaborative Handbook

    Toolkit
    16 October 2023 
    2 minute read 

    Tools to successfully lead, plan and implement an improvement collaborative to improve the safety and quality of health care.

    Topics
    • Improvement and innovation
    • Collaboration
    • Improvement capability
    • Improvement culture
    • Process improvement
    • Spread and adoption
    • Leadership and management
    • Workforce and people
    Downloads
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