Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Energising mental health crisis support and co-production in Yorkshire
Case study12 December 2025 6 minute readQ member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.
Topics- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Patient experience
- Services
- Mental health
- Neighbourhood health
- Urgent and emergency care
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Kidney Essentials: co-design to improve patient information
Case study3 March 2025 6 minute readRoyal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.
Topics- Digital and data
- Improvement and innovation
- Co-production
- Quality of care
- Patient experience
- Person-centred care
- Services
- Acute care
- Community services
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Developing a peer-to-peer coaching service
Case study29 August 2024 4 minute readHow peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Innovation
- Networking
- Leadership and management
- Workforce and people
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Nurturing and weaving networks
Toolkit25 May 2024 2 minute readTools, ideas and resources to help support people working in health and care improvement with working across multiple networks.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement capability
- Improvement culture
- Networking
Downloads-
FrameworkCuriosity poster – a first stepPDF 410.8 KB 1 page 1 minute read -
PDF 4.2 MB 23 pages 20 minute read
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PDF 13.3 MB 92 pages 81 minute read