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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

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Interested in

  • Pathway to Equity: working with young people to reduce hospital appointment non-attendance

    Case study
    25 September 2025 
    6 minute read 

    An initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Health and prevention
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Spread and adoption
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Children and young people

  • Accessible venue checklist

    Template
    6 March 2025 
    1 minute read 

    If you’ve got an in-person event coming up, use this list to assess how accessible the venue is.

    Topics
    • Health sector challenges
    • Equity, diversity and inclusion
    • Improvement and innovation
    • Collaboration
    • Networking
    Downloads

  • Videos: applying an equity lens to improvement

    Case study
    8 December 2020 
    1 minute read 

    Watch short videos of teams tackling severe inequality in our health and care system.

    Topics
    • Health sector challenges
    • COVID-19 and recovery
    • Equity, diversity and inclusion
    • Improvement and innovation
    • Improvement capability
    • Improvement culture
    • Quality of care
    • Health equity
    • Patient experience

  • Designing virtual workshops

    Toolkit
    18 September 2020 
    3 minute read 

    We have developed a checklist for things to consider when planning and delivering virtual workshops, drawing on our knowledge and experience in the Q team.

    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Equity, diversity and inclusion
    • Productivity
    • Improvement and innovation
    • Collaboration
    • Innovation
    • Networking
    Downloads
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