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Resources

Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.

13 results
Interested in
  • Relational Services Resources

    Toolkit
    9 June 2026 
    11 minute read 

    A collection of resources, articles, webinar recordings and ways to connect with others to support more person-centred, learning-focused approaches to care and system improvement.

    Topics
    • Improvement and innovation
    • Collaboration
    • Improvement culture
    • Patient and public involvement
    • Process improvement
    • Quality of care
    • Patient experience
    • Person-centred care
    Downloads
  • Energising mental health crisis support and co-production in Yorkshire

    Case study
    12 December 2025 
    6 minute read 

    Q member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.

    Topics
    • Improvement and innovation
    • Co-production
    • Patient and public involvement
    • Quality of care
    • Patient experience
    • Services
    • Mental health
    • Neighbourhood health
    • Urgent and emergency care
  • Addressing health inequalities to reduce missed appointments

    Case study
    28 October 2025 
    4 minute read 

    Teams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.

    Topics
    • Digital and data
    • Analytics and data
    • Health sector challenges
    • Access and waiting times
    • Improvement and innovation
    • Process improvement
    • Quality of care
    • Patient experience
  • An initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Equity, diversity and inclusion
    • Health and prevention
    • Improvement and innovation
    • Co-production
    • Collaboration
    • Spread and adoption
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Children and young people
  • Partnering with patients on ways to improve care before treatment

    Case study
    23 April 2025 
    5 minute read 

    The first national forum for perioperative and prehabilitation care is looking at ways to better support patients before, during and following their treatment.

    Topics
    • Health sector challenges
    • Access and waiting times
    • Health and prevention
    • Long-term conditions
    • Improvement and innovation
    • Innovation
    • Patient and public involvement
    • Systems change
    • Quality of care
    • Patient experience
    • Person-centred care
  • Learn how the Black Maternity Matters collaborative co-produced a QI approach to reduce inequitable maternity outcomes.

    Topics
    • Improvement and innovation
    • Patient and public involvement
    • Spread and adoption
    • Quality of care
    • Clinical effectiveness
    • Health equity
    • Patient experience
    • Patient safety
    • Person-centred care
    • Services
    • Maternity and neo-natal
  • Kidney Essentials: co-design to improve patient information

    Case study
    3 March 2025 
    6 minute read 

    Royal Berkshire NHS Foundation Trust and Cognitant worked with chronic kidney disease (CKD) patients to co-design written and interactive digital information.

    Topics
    • Digital and data
    • Improvement and innovation
    • Co-production
    • Quality of care
    • Patient experience
    • Person-centred care
    • Services
    • Acute care
    • Community services
  • Local system collaboration to address care backlogs

    Case study
    29 August 2024 
    7 minute read 

    Implementing new pathways with advice and guidance and enhanced perioperative care in Birmingham and Solihull.

    Topics
    • Improvement and innovation
    • Collaboration
    • Innovation
    • Networking
    • Quality of care
    • Patient experience
    • Timeliness and efficiency
  • Quality Management Systems: resources to help you get started

    Guide
    22 July 2024 
    11 minute read 

    Draw learning and inspiration from different frameworks, tools and methods that others have used.

    Topics
    • Improvement and innovation
    • Complexity
    • Improvement research and evaluation
    • Innovation
    • Process improvement
    • Systems change
    • Leadership and management
    • Management systems
    • Organisational development
    • Quality of care
    • Clinical effectiveness
    • Patient experience
    • Patient safety
    • Timeliness and efficiency
  • Remote monitoring of kidney function

    Guide
    6 June 2024 
    2 minute read 

    How remote monitoring devices can be designed and deployed to maximise staff and patient trust and confidence.

    Topics
    • Digital and data
    • Digital technology
    • Health sector challenges
    • Long-term conditions
    • Quality of care
    • Patient experience
    • Patient safety
    • Services
    • Acute care
    Downloads
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