Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Harnessing peer learning and networking to unlock system change
Case study5 October 2026 6 minute readEvidence shows peer learning and collaboration can enable ideas and culture to shift, and to create change in complex systems. But what does it take to do this well in the real-world?
Topics- Improvement and innovation
- Improvement culture
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Creating a culture of continuous improvement: a system level QI network
Case study2 September 2026 8 minute readFind out how Hertfordshire and West Essex ICB, established a system-wide Quality Improvement Network which supported learning, built capability, and created a social movement for improvement.
Topics- Improvement and innovation
- Improvement capability
- Improvement culture
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Connecting innovation, research and improvement across the health and care system
Case study23 June 2026 6 minute readQ member Gemma Kierczuk shares learning from a Supporting Q Connections funded project which brought together innovation, research and improvement across the Humber and North Yorkshire.
Topics- Improvement and innovation
- Co-production
- Collaboration
- Improvement culture
- Improvement research and evaluation
- Innovation
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Energising mental health crisis support and co-production in Yorkshire
Case study12 December 2025 6 minute readQ member Jenny Morton tells us about a project in Sheffield that is working with service users to improve local mental health services and has been shortlisted for the Seni Lewis award.
Topics- Improvement and innovation
- Co-production
- Patient and public involvement
- Quality of care
- Patient experience
- Services
- Mental health
- Neighbourhood health
- Urgent and emergency care
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Addressing health inequalities to reduce missed appointments
Case study28 October 2025 4 minute readTeams from North Bristol NHS Trust and University Hospitals Bristol and Weston studied the causes of missed appointments in cardiology, discovering four key barriers.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Patient experience
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Timelier diagnoses for head and neck cancer patients through improved cancer pathway journeys
Case study14 October 2025 6 minute readPatients were at risk from delays receiving head and neck cancer diagnoses. This project reduced patients’ time to diagnosis from an average of 62 days to 28 days.
Topics- Health sector challenges
- Access and waiting times
- Quality of care
- Timeliness and efficiency
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Reducing surgical waiting times for people with complex pain management needs
Case study8 October 2025 6 minute readThis project aimed to reduce the waiting times for patients living with complex pain management needs to access elective surgery safely and appropriately.
Topics- Health sector challenges
- Access and waiting times
- Long-term conditions
- Quality of care
- Timeliness and efficiency
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Pathway to Equity: working with young people to reduce hospital appointment non-attendance
Case study25 September 2025 6 minute readAn initiative at UCLH used a systems-thinking approach and co-design with young people and clinicians to tackle high outpatient hospital appointment non-attendance rates among 16-to-24-year-olds.
Topics- Health sector challenges
- Access and waiting times
- Equity, diversity and inclusion
- Health and prevention
- Improvement and innovation
- Co-production
- Collaboration
- Spread and adoption
- Quality of care
- Patient experience
- Person-centred care
- Services
- Children and young people
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Transforming urology pathways to improve care and reduce delays
Case study18 September 2025 6 minute readA new urology services model successfully improved support for patients by providing care much earlier in the pathway in an enhanced primary care setting.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Collaboration
- Flow
- Innovation
- Spread and adoption
- Services
- Community services
- Primary care
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Creating a thriving community hospitals network
Case study6 June 2025 6 minute readHow the Community Hospitals Association, supported by Q, established a UK-wide network to nurture quality improvement in community hospitals.
Topics- Health sector challenges
- COVID-19 and recovery
- Improvement and innovation
- Collaboration
- Networking
- Services
- Community services