Resources

This guide offers a practical place to begin understanding the power and insight of human factors and how to use them to improve safety, quality and efficiency for patients and staff.

A guide for those thinking about how to re-design or develop new processes, pathways and services.

Information and tools to support learning practices within NHS teams, organisations or health and care systems.

A practical tool setting out the skills and attitudes needed for collaborative and creative problem-solving.

33+ simple techniques for facilitating meetings, workshops and conversations.

Q’s partners at Healthcare Improvement Scotland have created a draft guidance document on the hibernation of quality improvement programmes.