Resources
Toolkits, guides, case studies and other quality improvement resources shared by Q members and the Q team.
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Aneurin Bevan University Health Board: managing the total quality system
Case study25 February 2025 5 minute readTaking an integrated approach to quality management at a system level, Aneurin Bevan is aligning the principles of the Wales Duty of Quality with the components of quality management.
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Implementing patient initiated follow-up
Case study30 August 2024 5 minute readA phased approach to improve access to services at NHS Surrey Heartlands Clinical Commissioning Group.
Topics- Health sector challenges
- Access and waiting times
- Improvement and innovation
- Process improvement
- Quality of care
- Timeliness and efficiency
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Using Lean to redesign pathways
Case study29 August 2024 4 minute readApplying learning from Lean improvement training to streamline paediatric care pathways.
Topics- Digital and data
- Digital technology
- Measurement for improvement
- Health sector challenges
- Integration
- Improvement and innovation
- Improvement research and evaluation
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Local system collaboration to address care backlogs
Case study29 August 2024 7 minute readImplementing new pathways with advice and guidance and enhanced perioperative care in Birmingham and Solihull.
Topics- Improvement and innovation
- Collaboration
- Innovation
- Networking
- Quality of care
- Patient experience
- Timeliness and efficiency
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Embedding analytics to improve inpatient flow
Case study29 August 2024 4 minute readDeveloping organisational data capability to increase productivity and improve experience.
Topics- Digital and data
- Analytics and data
- Health sector challenges
- Productivity
- Leadership and management
- Workforce and people
- Quality of care
- Timeliness and efficiency
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Developing a peer-to-peer coaching service
Case study29 August 2024 4 minute readHow peer-to-peer coaching is increasing access to supported self-management for people with long-term health conditions.
Topics- Health sector challenges
- Long-term conditions
- Improvement and innovation
- Co-production
- Innovation
- Networking
- Leadership and management
- Workforce and people
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How nurses’ involvement in improvement affects the rate of nurse retention
Case study26 September 2023 0 minute readThis case study explores the relationship between nurses’ involvement in improvement and the rate of retention in different types of NHS trusts
Topics- Improvement and innovation
- Improvement research and evaluation
- Leadership and management
- Organisational development
- Policy and regulation
- Workforce and people
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Better productivity and experience: embedding an improvement system
Case study24 November 2021 6 minute readTransferable learning from Guy’s and St Thomas’ vaccination service.
Topics- Health sector challenges
- Productivity
- Improvement and innovation
- Improvement culture
- Quality of care
- Patient experience
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Videos: applying an equity lens to improvement
Case study8 December 2020 1 minute readWatch short videos of teams tackling severe inequality in our health and care system.
Topics- Health sector challenges
- COVID-19 and recovery
- Equity, diversity and inclusion
- Improvement and innovation
- Improvement capability
- Improvement culture
- Quality of care
- Health equity
- Patient experience
