Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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Improving patient communication and care with technology
24 September 2024 9 minute readA Q Exchange project looks at using innovative technology as part of an apporoach to reduce falls and pressure ulcers in elderly patients.
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Jonathan Yazbek
Topics- Digital and data
- Digital technology
- Health sector challenges
- Health and prevention
- Long-term conditions
- Improvement and innovation
- Patient and public involvement
- Leadership and management
- Workforce and people
- Quality of care
- Patient safety
- Services
- Mental health
- Older people’s care
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Using QI to improve joy in work
31 August 2023 6 minute readJulia Wood reflects on the Joy in Work Special Interest Group which looks at how to use QI tools to bring more enjoyment to the work day.
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Julia Wood
Topics- Improvement and innovation
- Improvement research and evaluation
- Leadership and management
- Workforce and people
- Quality of care
- Patient safety
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Applying Juran’s Trilogy in the NHS
13 March 2023 4 minute readIn his third blog in a series on designing a Quality Management System (QMS) for the NHS, Dr Tom Rose discusses how Juran’s Trilogy can be applied in a health care setting.
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Thomas Rose
Topics- Digital and data
- Digital technology
- Quality of care
- Patient safety
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Turning Safety-II thinking into action
17 January 2023 6 minute readCritics of Safety-II point to a lack of evidence of its ability to fulfil its promise. Are they right?
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Simon Gill
Topics- Improvement and innovation
- Systems change
- Leadership and management
- Management systems
- Quality of care
- Patient safety
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A medic’s experience of losing her voice
25 August 2022 5 minute readRead about a medic who shared her birth experience as a maternity patient with the team who provided her care
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Sabrina Das -
Fazeela Chharawala
Topics- Health sector challenges
- Equity, diversity and inclusion
- Quality of care
- Patient experience
- Patient safety
- Services
- Maternity and neo-natal
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Human factors: designing systems for safety, quality and efficiency
23 May 2022 4 minute readLoretta Jenkins explains how Ireland’s Health Service Executive (HSE) is applying human factors to improve safety, quality and efficiency in health care settings
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Loretta Jenkins
Topics- Digital and data
- Analytics and data
- Improvement and innovation
- Complexity
- Improvement culture
- Improvement research and evaluation
- Leadership and management
- Organisational development
- Workforce and people
- Quality of care
- Patient safety
- Timeliness and efficiency
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