Opinion pieces

Q member Guddi Singh on what led her to create a new BBC Radio 4 series asking the questions the health service avoids – and what the answers mean for improvement.

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  Guddi Singh

Katie and Spela explore what the Q Lab teams learned about ensuring equity while reducing appointment waiting times and share some top tips for ensuring equitable access to services.

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  Spela Godec
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  Katie Clarke-Day

Digital Manager Betty-Sue Smith highlights how members’ insights have been central to building Q’s new website.

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  Betty-Sue Smith

Sid Beech shares his experience of kickstarting the Q Exchange project, Systems QI Practitioner Programme, with a co-design session to agree the scope, audience and draft topic outline.

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  Sid Beech

Five lessons teams participating in Q Lab learned about engaging stakeholders in their work to reduce waits.

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  Spela Godec

Q member Lesley Goodburn shares how storytelling empowers co-produced, continuous improvement in person-centred care.

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  Lesley Goodburn

Discover how a student nurse in a care home developed a hospital passport so that patients with dementia were better able to let hospital carers know how to look after their needs.

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  Carol Dale

Q member Sabrina Das reflects on an Experience Day and how trust built in a local community that had suffered historical trauma contributed to its success.

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  Sabrina Das

Afra Kelsall, Senior Advisor at the Mental Health Implementation Network (MHIN), shares her learning about the Communities of Practice model and shared decision making.

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  Afra Kelsall

Q Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.

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  Clare Smith