Opinion pieces

Q Exchange project lead Clare Smith shares successes and challenges in creating a single point of access to children’s services in Hampshire and the Isle of Wight.

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  Clare Smith

A paediatric nurse explains how she developed an online training package for carers and parents of children with complex needs.

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  Una Hughes

Q delegates share their highlights from this year’s International Society for Quality in Health Care (ISQua) conference.

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  Helen Crisp
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  Henry Cann

Miles Sibley tells us about the first-ever digital library of patient experience evidence and its potential to become a powerful new force in tackling health inequality.

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  Miles Sibley

In his third blog in a series on designing a Quality Management System (QMS) for the NHS, Dr Tom Rose discusses how Juran’s Trilogy can be applied in a health care setting.

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  Thomas Rose

Loretta Jenkins explains how Ireland’s Health Service Executive (HSE) is applying human factors to improve safety, quality and efficiency in health care settings

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  Loretta Jenkins

What if we set up a quality framework with patients and staff that used positive feedback to improve morale and model the social behaviours we want to reinforce in health and care settings?

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  Gemma Crossingham

Read about using Lean principles to manage patient flow at a GP surgery handling longer term and urgent demand

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  Christopher Weatherburn

Gain insights from the pace of change in NHS Scotland over the past decade and the move to digital services in light of the pandemic.

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  Maimie Thompson