The potential of Appreciative Inquiry: staff wellbeing and relationship-centred care
How can Appreciative Inquiry be used in busy clinical settings, what skills are required and what are the benefits?
On this page
About this session
This session is led by Dr Clare Gordon, Senior Research Fellow and Nurse Consultant at the University of Central Lancashire and Dr Rachel Arnold, former Nurse/Midwife and Visiting Fellow at Bournemouth University.
Both are passionate about Appreciative Inquiry (App Inq) and will share two case studies from maternity and stroke services to illustrate how App Inq can nurture staff wellbeing and relationship centred care. Clare and Rachel will offer practical examples of App Inq in action on NHS wards, and share their reflections on lessons learnt and tips for using App Inq in clinical settings.
The session will include:A description of how the two examples of App Inq were conducted in the NHS and the different approaches used to create open, safe, communicative spaces for staff, patients and relatives to share what was meaningful for them.
- An overview of the impact on patients and staff wellbeing.
- Lessons learned and reflections on developing as authentic appreciative inquirers and the potential of App Inq.
- A discussion on the commonalities between the two studies including the importance of small things and human connectedness.
- A Q&A
This call is supported by our newly created Appreciative Inquiry in Health and Care group. If you haven’t yet, join the group and keep up to date with our App Inq events and discussions.
Join the Appreciative Inquiry in Health and Care group
This group is a space for people wanting to gain more insight and experience in using Appreciative Inquiry in Health and Care.
Book
Discover more
-
Creating a culture of continuous improvement: a system level QI network
Case study 2 September 2026 8 minute readFind out how Hertfordshire and West Essex ICB, established a system-wide Quality Improvement Network which supported learning, built capability, and created a social movement for improvement. -
Joy in Work Curiosity Collective: Designing psychologically safe team playbooks
Event 4 November 2026Let’s not just discuss psychological safety, let’s build it! Learn and co-design micro-rituals you can use to normalise asking hard questions, share half-baked ideas and build psychological safety.