System Improvement Coaching for United Neighbourhoods
Join us for an insightful webinar where we will share lessons learned from our Q Exchange project. Discover how our coaching approach is transforming system-wide and neighbourhood-level projects.
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About the webinar
In this webinar, we will delve into the details of our System Improvement Coaching for United Neighbourhoods project, a Q Exchange award initiative. Our programme aims to enhance collaboration and outcomes by providing coaching for system improvement leadership. We will cover the following topics:
- An overview of our coaching programme and its impact on participants.
- Insights from our evaluations and feedback from the first and second cohorts.
- The role of strategic leadership support in elevating the project’s profile.
- How we are building a community of practice to sustain long-term engagement.
- Examples of system-wide initiatives and neighbourhood-level projects, such as developing an integrated frailty pathway and using AI for preventative support.
Attendees will have the opportunity to ask questions and engage in discussions about the project’s implementation and outcomes.
Hosts
I work for One Gloucestershire Integrated Care System and from 2022 I am in a new role convening our Improvement Community, bringing together partners across health and social care. We are on a mission to create a vibrant improvement culture, connect as colleagues and use the power of QI to boost our collaborative work. I started my professional life as an engineer working in electricity supply, industry and manufacturing in the North East, sparking an early interest in Quality Improvement. I then moved into service development and undertook an MBA with research into Service Innovation, with a focus on the strategic advantage of user co-design. Then, inspired by my own involvement as a user representative on a local review of maternity services, and made a radical career change to join the NHS. I started in Bristol as a project director for patient experience, and then led a range of pathway redesign projects and worked as a primary care locality lead. I moved to Gloucestershire CCG Transformation Team in 2013, and was the programme lead for our cancer clinical programme, working across primary, secondary and community care, VSCE organisations and with service users. Working with amazing colleagues during a time of significant change, this was a great insight into the benefits and challenges of system team working, and the value of us having a collective QI capability. I built on this interest by becoming a QSIR Teaching Associate and now also co-ordinate our ICS Teaching Faculty.
More about Q Exchange
Q Exchange is our funding programme that offers up to £40,000 to member-led improvement projects in a collaborative process that draws on the knowledge of the community to refine, develop and vote on proposals.
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