Patient Safety Learning: reaching the right people for action

In this session you’ll hear from the team working on one of the Q Exchange funded projects aimed at improving across system boundaries. You’ll hear more about their project: Patient Safety Learning: reaching the right people for action.

They’ll share what they have learned so far on their Q Exchange journey. They have an aim that learning from their project will be transferrable across healthcare sectors. Their outputs will improve patient safety outcomes meaningfully and will be sustainable where employed and scalable when required.

Design thinking is increasingly used as an approach to support innovation in healthcare. Design thinking puts people first and uses a novel approach to help healthcare staff frame challenges in such a way as to provoke engagement with the right stakeholders and aid co-development and testing of implementable solutions.

They will showcase their achievements to date and illustrate how, through collaboration with an external design company, they apply a service design approach – rooted in personal insights – to come to a co-developed and co-designed solution.

Speakers include:

• Catherine Hogan: Q Project Lead / Patient Safety Together Lead, Health Service Executive (HSE), Ireland
• Lorraine Schwanberg: Assistant National Director, QPS Incident management and Open Disclosure, HSE Ireland
• Dr Eve Stanley: National Non-Consultant Hospital Doctor (NCHD) Innovation Fellow – Spark Innovation Programme / Specialist Registrar in Geriatric Medicine, HSE, Ireland 

Details on examples of some of the learning  the team will share can be accessed via the Patient Safety Together Website.

View more on HSE Incident Management and Open Disclosure. 

See more on the HSE Spark Innovation Programme.

Q Exchange is our funding programme that offers up to £40,000 to member-led improvement projects in a collaborative process that draws on the knowledge of the community to refine, develop and vote on proposals.