Opinion pieces

Loretta Jenkins explains how Ireland’s Health Service Executive (HSE) is applying human factors to improve safety, quality and efficiency in health care settings

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  Loretta Jenkins

Q member Pete Donnelly shares the impact wheelchair skills have made to his life in 15 years of using a wheelchair.

• Pete Donnelly

What if we set up a quality framework with patients and staff that used positive feedback to improve morale and model the social behaviours we want to reinforce in health and care settings?

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  Gemma Crossingham

Read about using Lean principles to manage patient flow at a GP surgery handling longer term and urgent demand

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  Christopher Weatherburn

Three Q members – Isabel Ho, Esther Hall and Carl Davies – describe the unique ways in which they connect staff and empower change as system conveners across health and social care.

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  Tanya Royer

Read about how Q is approaching racial inequality and improvement and actions we can all consider to address this.

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  Tarnia Mason

Q member, Hesham Abdalla, discusses the light shone by COVID-19 on inequalities within health and care, and Hexitime’s new campaign to support health care staff from ethnic minority communities.

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  Hesham Abdalla

Fredrik Johansson joined a Q Visit to Health Improvement Scotland (HIS) to learn about their work in developing a national quality management system and how this could help deliver high-quality care.

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  Freddie Johansson