Opinion pieces
Diverse views and commentary from Q, community members and across the health and care improvement landscape.
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Learning from Excellence: the transformational power of praise
2 February 2022 6 minute readWhat if we set up a quality framework with patients and staff that used positive feedback to improve morale and model the social behaviours we want to reinforce in health and care settings?
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Gemma Crossingham
Topics- Digital and data
- Measurement for improvement
- Improvement and innovation
- Improvement culture
- Improvement research and evaluation
- Spread and adoption
- Systems change
- Leadership and management
- Workforce and people
- Quality of care
- Patient experience
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Are systems conveners the leaders the NHS needs now more than ever?
1 September 2021 7 minute readThree Q members – Isabel Ho, Esther Hall and Carl Davies – describe the unique ways in which they connect staff and empower change as system conveners across health and social care.
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Tanya Royer
Topics- Improvement and innovation
- Collaboration
- Improvement culture
- Innovation
- Networking
- Systems change
- Leadership and management
- Leadership
- Quality of care
- Patient experience
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Supporting your colleagues from minority ethnic communities in the workplace
11 September 2020 5 minute readQ member, Hesham Abdalla, discusses the light shone by COVID-19 on inequalities within health and care, and Hexitime’s new campaign to support health care staff from ethnic minority communities.
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Hesham Abdalla
Topics- Health sector challenges
- Equity, diversity and inclusion
- Improvement and innovation
- Systems change
- Leadership and management
- Organisational development
- Policy and regulation
- Workforce and people
- Quality of care
- Health equity
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The case for building a Quality Management System
14 January 2020 6 minute readFredrik Johansson joined a Q Visit to Health Improvement Scotland (HIS) to learn about their work in developing a national quality management system and how this could help deliver high-quality care.
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Freddie Johansson
Topics- Improvement and innovation
- Complexity
- Improvement capability
- Process improvement
- Systems change
- Leadership and management
- Management systems
- Quality of care
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